Frequently Asked Questions
Everything you need to know about shopping with JLR.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply use our online portal to initiate a return or exchange.
How do I find my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
At JLR, we prioritize ethical manufacturing. Over 60% of our current collection is made from organic cotton, recycled polyester, or sustainable linen.
Can I track my order?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.